Online Behavior

Protect Your Finances & Never Send Money or Financial Information

Never respond to any request to send money, especially overseas or via wire transfer, and report it to us immediately – even if the person claims to be in an emergency. Wiring money is like sending cash: the sender has no protections against loss and it’s nearly impossible to reverse the transaction or trace the money. For more information, click on the video below to the U.S. Federal Trade Commission's advice to avoid online dating scams, also available here

Protect Your Personal Information

Never give personal information, such as: your social security number, credit card number or bank information, or your work or home address to people you don’t know or haven’t met in person.

Note: SmollTalk will never send you an email asking for your username and password information. Any such communication should be reported immediately.

Be Web Wise

Block and report suspicious users. You can block and report concerns about any suspicious user anonymously at any time on SmollTalk – while chatting after you are matched or after you are friends. Keep conversations on the platform. Bad actors will try to move the conversation to text, personal email or phone conversations.

Report All Suspicious Behavior

Additionally, please report anyone who violates our terms of use.

Examples of terms of use violations include:

• Asks you for money or donations

• Requesting photographs.

• Minors using the platform

• Users sending harassing or offensive messages

• Users behaving inappropriately after meeting in person

• Fraudulent registration or profiles.

• Spam or solicitation, such as invitations to call 1-900 numbers or attempts to sell products or services.

Offline Behavior

Connecting with someone new is exciting, but if you choose to meet a person that you have met on SmollTalk in real life (offline), please be aware of some safety guidelines:

Get to Know the Other Person

Keep your communications limited to the platform and really get to know users online/using the app before meeting them in person. Bad actors often push people to communicate off the platform immediately. It’s up to you to research and do your due diligence.

Always Meet and Stay in Public

Meet for the first time in a populated, public place – never in a private or remote location, and never at your home or apartment. If your date pressures you, end the date and leave at once.

Tell Your Friends and Family Members of Your Plans

Inform a friend or family member of your plans and when and where you’re going. Make sure you have your cell phone charged and with you at all times.

Transport Yourself to and from the Meeting

You need to be independent and in control of your own transportation, especially in case things don’t work out.

Stay Sober

Consumption of alcohol and/or other drugs can impair your judgment and potentially put you in danger. It’s important to keep a clear mind and avoid anything that might place you at risk. Be aware that bad actors might try to take advantage of you by altering your beverage(s) with synthetic substances.